SALES FORCE – Radical Technologies Bangalore HSR Layout
Open Quick Enquiry
Please Contact Us
rad

SALES FORCE

Best  Salesforce Training  in Bangalore.

Salesforce training by 10+ years  Experienced Industry Experts.

CLOUD COMPUTING – SALESFORCE ADMINISTRATOR

 SALESFORCE  ADMINISTRATOR – SYLLABUS

 WEEK-1

  • Course Overview
  • The Course consists of the following modules which include theory and practical sessions for salesforce administrator
  • Chapter 1 (Introduction)
  • Introducing the concept of Cloud Computing
  • Introduction of cloud vendors (Salesforce)
  • Overview of each of three building blocks in cloud applications
    • SAAS (Salesforce.com)
    • PAAS (Force.com)
    • IAAS
    • Sales Process and its details
  • Chapter 2 (Basics)
  • Overview of Database Concepts
  • Database structure
  • Introducing the force dot com platform
  • Chapter 3 (Introduction salesforce)
  • Getting around salesforce app
  • Company profile and details
  • Building a simple app
  • Introduction of standard object and custom object
  • Introduction of tab| standard and custom fields | details page and related list
  • Creation of a free Developer account 

WEEK-2

  • Chapter 4 (Details of  Salesforce environment)
  • Enhancement of the app
  • Relationship| Type of relationship
  • Understanding of each relationship with a business case
  • Type of relationship (one to one | one to many | many to many)
  • Introduction of primary keys and foreign keys
  • User profile
  • User Record
  • Manage Users
  • Troubleshooting user login issues
  • Profile and permission sets
  • Chapter 5 (Security)
  • Security in salesforce app
  • Organization level
  • Object level
  • Describe different object wise permission and their impact
  • Difference between read vs view all, edit vs modify all
  • Record level security
  • OWD (organizational wide default)
  • Sharing rule(record sharing)
  • Role hierarchy
  • Manual sharing
  • Account team
  • Opportunity team
  • Public group
  • Field level security
  • Field property
  • Field accessibility
  • Required property

WEEK-3

  • Chapter 6 (Customization)
  • Business logic implementation
  • Standard fields and custom fields
  • Master-Detail relationship
  • Roll up summary
  • Validation rule
  • Introduction and use of record type
  • Page layout
  • Sales process and record type
  • Introduction and use of different page layout using record type
  • Data quality
  • Process buildings  

WEEK-4

  • Chapter 7 (Automation)
  • Approval process
  • Single step and multi steps
  • Difference between workflows and approval process
  • Order of execution
  • Email administration
  • Web to lead
  • Web to case
  • Workflow
  • Assignment rule
  • Auto response rule
  • Escalation rule
  • Rules for automation

WEEK-5

  • Chapter 8 (Data Management)
  • Introduction import wizard
  • De-duplication as default behaviour
  • Introduction and use of apex data loader
  • Use of different action like insert |Update| Upsert | etc.
  • Difference between import wizard and data loader
  • Pre-requisite of data migration
  • Mass transfer records
  • Chapter 9 (Report & Dashboard)
  • Report types (Standard and custom)
  • Introduction of types of report
  • Tabular report
  • Summary report
  • Matrix report
  • Joint report
  • Features of SFDC report
  • Custom summary formula fields
  • Bucket fields
  • Conditional highlighting
  • Scheduling report
  • Grouping |sorting |etc.
  • Introduction of different dashboard component and usage
  • Selection of component for requirement
  • Dashboard settings
  • Formatting of different graph
  • Drill down to source report
  • Dashboard running user concept

WEEK-6

  • Chapter 10 (Case Study)

Case study

Enterprise level case studies

  • Manufacturing industry case study
  • Banking services case study
  • Web and digital case study 
  • PROJECT 1 
  • PROJECT 2

 

Student rating from google
Duration of Training : 7 weekends
CLOUD COMPUTING - SALESFORCE
Written by: Ankur Rastogi
Date Published: 01/21/2016
Sir has Very thoughtful and pragmatic approach towards the problem. All the examples taken has been excellent and quite simple. I really appreciate the efforts he put in for making all of us understand. After attending the session i come to know where and when to apply the right method in the real project.
5 / 5 stars

 

 

Our Courses